Direct-to-Consumer Brands
Online stores that need orders packed neatly, shipped on time and tracked from the moment they leave our dock.
- Branded unboxing and inserts
- Tracking shared with your customers
Packing, Shipping & Storage Handled With Precision
We receive your inventory, store it in tracked locations, pack every order to your standards and ship it with the carrier that fits the package. One team, one written quote, full visibility.
Get your free logistics estimate
Request A Quote
Tell us what you ship. A logistics specialist will review your details and reply within one business day.
Thank you, your request has been received
Our logistics team is reviewing your details and will get back to you shortly, usually within one business day.
Who We Support
Logistics Built Around Your Products
EMG Distribution operates as the physical side of your business. We take care of inbound stock, storage, order packing and outbound shipping, so your team can focus on sales, product and customer service. Every account is set up with written handling rules, so the process stays the same on your busiest day as on your quietest one.
Marketplace Sellers
Sellers who need products prepared, labeled and bundled according to each marketplace's inbound requirements.
- Unit labeling and bagging
- Carton and pallet prep
Importers & Wholesalers
Businesses receiving containers or pallets that must be counted, stored and redistributed to retailers or end customers.
- Container and pallet receiving
- B2B and retail order shipments
Returns & Reverse Logistics
Companies that want returned items inspected, graded and either restocked, refurbished or set aside, with a record for each unit.
- Condition check on every return
- Restock and disposition reports
Our Services
Four Core Services, One Coordinated Operation
Use a single service or combine all four. Because packing, storage and shipping run under one roof, stock counts, order status and tracking stay connected, and nothing is lost in a handoff between vendors.
01
Packing & Kitting
Protective packing, bundles and gift sets prepared exactly to your written packing instructions.
02
Shipping Management
Carrier selection, label creation and dispatch for parcels and palletized freight, with tracking for every shipment.
03
Warehousing
Pallet, shelf and bin storage in an access-controlled facility, with every SKU assigned to a tracked location.
04
E-commerce Fulfillment
Store orders picked, verified, packed and shipped, with tracking numbers returned to you and your customers.
Packing that protects the product and presents the brand
Each SKU gets a packing profile: box or mailer size, void fill, inserts and any fragile handling. Packers follow the profile on every order, which keeps damage low and packaging costs predictable. For bundles and subscription sets, we build kits in advance so orders ship faster during peaks.
Ideal for: fragile goods, cosmetics, apparel, electronics accessories, gift and subscription boxes.
- Packing profiles set per SKU
- Right-sized boxes and mailers
- Bubble, paper and molded protection
- Kitting, bundling and gift sets
- Branded boxes, tissue and inserts
- Poly-bagging and unit labeling
The right carrier and service level for each package
We compare available carrier services by weight, dimensions, destination and delivery expectation, then generate labels and hand parcels off on scheduled pickups. Larger B2B orders move as palletized LTL freight. You receive tracking for every shipment and a record of what left the building and when.
Ideal for: stores shipping nationwide, B2B replenishment, oversized or heavy items.
- Ground, expedited and express options
- Palletized LTL freight shipments
- Label creation and manifesting
- Tracking numbers for every parcel
- Dimensional weight checks
- Export paperwork on request
Storage you can see, count and plan around
Inbound stock is checked against your packing list, counted and put away into assigned locations. Pallet, shelf and bin storage is matched to your inventory profile, and regular cycle counts keep system quantities aligned with what is physically on the shelf. Inventory reports are shared on an agreed schedule.
Ideal for: seasonal stock, overflow inventory, imported goods awaiting distribution.
- Pallet, shelf and bin storage
- Receiving against packing lists
- Location-level SKU tracking
- Scheduled cycle counts
- Lot and expiration date tracking
- Access-controlled, monitored facility
From checkout to doorstep, handled end to end
Orders reach us through a supported store integration, an order file or email, depending on your setup. Each order is picked by location, verified against the order before sealing, packed to its SKU profile and shipped. Returns are received, inspected and processed according to your rules.
Ideal for: growing online stores, marketplace sellers, brands moving away from self-fulfillment.
- Order import and processing
- Pick, verify and pack workflow
- Daily carrier dispatch
- Tracking returned to your store
- Returns inspection and restocking
- Order and inventory reporting
How It Works
Simple Process For A Reliable Supply Chain
- Barcode-based receiving and put-away
- Order verification before every parcel is sealed
- Packing materials matched to product and carrier
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Step
Request a Free Quote
Share your products, order volume and destinations. We review the details and send a written, itemized proposal.
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Step
Onboarding & Receiving
We set up your SKUs, packing rules and shipping preferences, then receive, count and put away your inventory.
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Step
Storage, Pick & Pack
Orders are picked by location, checked against the order and packed with materials suited to the item.
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Step
Shipping & Reporting
Parcels are labeled and handed to carriers. Tracking numbers and inventory updates are shared with you.
How We Price
Clear Pricing Built From What You Actually Use
We do not publish one flat rate, because no two product lines are stored or shipped the same way. Every quote is assembled from the same set of components below, so you can see exactly what each charge covers before any work begins.
Receiving
Unloading, counting, inspecting and putting away inbound stock. Container unloading is quoted by container size.
Billed per pallet, carton or unitStorage
Based on the space your inventory occupies, measured at a fixed monthly cutoff date so charges are easy to verify.
Billed per pallet, shelf or bin, monthlyPick & Pack
Picking items from their locations, verifying the order and packing it according to the SKU packing profile.
Billed per order, plus each additional itemPackaging Materials
Boxes, mailers, void fill and tape used on your orders, or your own branded packaging supplied to our facility.
Billed per material usedShipping & Postage
Calculated from package weight, dimensions, destination zone and the carrier service level selected for the order.
Billed per shipment at carrier rateValue-Added Services
Kitting, relabeling, inserts, returns processing, quality inspections and other special projects.
Billed per task or per labor hourPay As You Ship
You pay only for the components used each month. No monthly volume commitment.
- Standard component rates
- Month-to-month service
- Monthly itemized invoice
Best for new and seasonal brands
Discuss this modelVolume Tiers
Per-order and per-unit rates step down as your monthly order volume moves into higher tiers.
- Tiered pick and pack rates
- Tier reviewed each quarter
- Dedicated account contact
Best for steady, growing order flow
Discuss this modelCustom Program
Dedicated space, custom workflows and pricing designed around a specific operation.
- Reserved storage capacity
- Custom handling procedures
- B2B and retail compliance work
Best for high-volume and B2B accounts
Discuss this model
What shapes your quote
- Product profileSize, weight and fragility of each item
- SKU countNumber of products and variants we manage
- Order volumeMonthly orders and seasonal peaks
- DestinationsWhere your customers and partners are located
- Handling rulesInserts, kitting, lot or date control
- Storage typePallet, shelf or bin space required
Every quote is delivered in writing with each component listed separately. Rates apply only after you approve the quote and sign a service agreement.
Coverage Zones
From Miami To Every U.S. Address
Our facility in Miami is the starting point for every shipment. Local and regional zones are served with scheduled pickups and deliveries, while national and international shipments move through established parcel and freight carriers.
2757 Coconut Ave., Miami, FL 33133, USA
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Zone 1
Miami-Dade County
Inbound pickups and scheduled local deliveries across Miami, Coral Gables, Doral, Hialeah, Miami Beach, Homestead and nearby areas.
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Zone 2
South Florida
Broward, Palm Beach and Monroe counties, including Fort Lauderdale, Boca Raton, West Palm Beach and the Florida Keys.
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Zone 3
Florida Statewide
Orlando, Tampa, Jacksonville, Tallahassee and the rest of Florida through ground parcel and regional LTL freight carriers.
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Zone 4
Contiguous United States
All 48 contiguous states with national parcel carriers for orders and palletized LTL freight for B2B shipments.
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Zone 5
Alaska, Hawaii, Territories & International
Available on request. We prepare commercial invoices and shipping documents; duties and import rules depend on the destination.
Transit times depend on carrier, service level and destination. Estimated delivery windows are listed in your quote and confirmed when labels are created.
Operating Standards
How We Keep Your Operation Accountable
Logistics only works when every unit can be accounted for. These standards apply to every account, whatever its size.
Controlled facility access
Only authorized staff enter storage areas, and client inventory is kept in assigned, labeled locations.
Documented handling rules
Packing profiles, inserts and special instructions are written down per SKU and followed on every order.
Verification before dispatch
Items are checked against the order before a parcel is sealed, which reduces wrong-item shipments and returns.
One point of contact
Each account has a named contact for questions, inventory issues, special projects and billing.
FAQ
Questions Clients Ask Before Starting
Cannot find the answer you need? Call us or send a request and a logistics specialist will walk you through the details.
(608) 639-9073There is no fixed minimum on our pay-as-you-ship model. During the quote review we look at your volume, SKU count and storage needs, and we will tell you plainly whether our setup is a good fit for your operation.
Orders can come in through a supported integration with your store platform, a shared order file, or by email for low-volume and B2B orders. The method is agreed during onboarding and documented in your account setup.
We work with national parcel carriers and regional LTL freight providers. Carrier and service level are chosen based on your preferences, the package size and weight, and the destination.
Our liability for stored goods is defined in the service agreement and our Terms of Service. We recommend that clients keep their own inventory insurance for the full value of their goods. Shipping coverage beyond carrier standard liability can be added per shipment on request.
Yes. You can supply branded boxes, mailers, tissue, thank-you cards and other inserts. We store them as packaging SKUs and apply them according to the packing profile you approve.
Returned parcels are logged on arrival, inspected and sorted by condition. Items are restocked, set aside for review or disposed of according to your written return rules, and each return is recorded in your reports.
We do not accept hazardous materials, explosives, firearms or ammunition, illegal or counterfeit goods, live animals, or perishable items that require temperature-controlled storage. Some regulated products may be accepted only after review.
Timing depends on your SKU count, integrations and the arrival of your inventory. The onboarding schedule, including receiving dates and the first shipping day, is set out in writing in your proposal.
Contact Us
Talk To Our Logistics Team
Reach us by phone or email, or request a quote through the form above. Facility visits are available by appointment.
Facility Address
2757 Coconut Ave.
Miami, FL 33133, USA
Phone
Business Hours
Mon - Fri: 8:00 AM - 6:00 PM (ET)
Saturday & Sunday: Closed